Black Cat Custom

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Check our our in-stock specials pages for in-stock gauge faces at discounted prices.

If you don't see exactly what you are looking for, you can reach us toll-free at 1-866-943-8641 or email us Click Here

Our shopping cart is powered by Mal's E-Commerce (aitsafe), secure and encrypted. We accept Visa, Mastercard and American Express cards using our secure on-line ordering powered by Bambora.   When you place an order you will enter your information in our secure cart, when you are ready to check-out, you will be taken to a secure payment page to complete your order.  We never see your credit card information. You can also pay securely with PayPal.  Paypal also accepts all major credit cards, a Paypal account is not required. We also accept Money Orders and Visa and Mastercard phone orders - just place your order online and select either Money Order or Phone Visa/Mastercard.  Once we receive your Money Order we will process your order.  If paying by phone, please call within 48hrs. *Please note: Credit Card transactions may be subject to additional fees charged by your credit card issuer. These fees are charged by your credit card issuer and not by Black Cat Custom. If you have any questions about additional fees, please contact your credit card issuer.

We make our best effort to respond to all emails within 48 hours.  Due to the high volume of emails we receive, this is not always possible.  Please add us to your list of approved recipients and be sure to check your spam inbox if you are waiting for a reply.  If you do not receive a reply within 48 hrs or require an immediate response, please call us toll-free at 1-866-943-8641 and we will be happy to answer any of your questions.

We receive numerous requests for custom design layouts. Custom design layouts can require hours of work and we will do our best to respond in a timely manner. Some design requests will require a deposit due to the complex nature of the customization involved. If your request falls into this category, we will notify you. If you have any questions about your request for a custom design layout, please feel free to contact us.

All our gauge faces are made to order and therefore require time to produce. Orders are added to our production queue as they are received. There are some instances where production of your order can get delayed due to the complexity of the custom work or sometimes we are not happy with the output so we remake it which can cause the delay. The current production lead time is shown on our shopping cart page at time of ordering.

Actual production and shipping times may vary.  Please check prior to ordering if you need your order by a certain date. A shipping notice with a tracking number will be sent via email when your order is ready to ship.  If you have any questions regarding your order, please contact us at 1-866-943-8641.

Custom Designs require additional preparation time.

Shipping within Canada is $14.95 CAD. Canadian orders are shipped from Canada via Canada Post, therefore there are no cross border fees like duty & brokerage fees.

Our office hours are Monday to Thursday 9:00am to 5:00pm, Friday 9:00am to 3:00pm EST. Closed Saturday, Sunday and Holidays.

Canadian Mailing Address:
Black Cat Custom Automotive, 11501 Niagara Pkwy, Niagara Falls, ON L2G 0P3

Refunds

Due to the custom nature of our products, all Sales are Final. If the product proves to have a manufacturing defect, a replacement product will be sent. (Please contact us for specific warranty information.)  No Refunds will be given on custom designs. Items marked as "Special" can be returned within 14 days of receipt for a refund as long as they were not installed or damaged.  Please call us at 1-866-943-8641 prior to returning any product.  Returned items are subject to a 15% restocking fee. Shipping Charges are non-refundable.

To view our Privay Policy Click Here